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Centralization Strategies

When contemplating adding centralized services, a rationale behind moving to a centralized catering model needs to be established.

About the essay

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By Erle Dardick, Founder and CEO, and Wayne Alexander, Senior Faculty Member

Restaurants that implement a centralized catering model have the ability to provide an uninterrupted on-premise guest experience that exceeds customer expectations. A centralized approach delivers a catering customer experience that is efficient, calm and focused on their needs.

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