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Five Best Practices to Successful POS Integration

James Lux, Vice President of IT at Cosi, discusses the cooperation and commitment required from many levels and departments when implementing a new POS or level of IT infrastructure to operations.

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By James Lux, Vice President of IT, Cosi

Every new integration project restaurant operators undergo adds an additional layer of complexity to their IT and POS systems that requires cooperation and commitment from many levels and departments. Add the layer of communication between your POS and third-party software platforms and the task becomes even more complicated. Jim provides five best practices to help streamline integration and communication with new software initiatives.

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